Legal Services, Law Firm, Legal Counsel

Creditor's Rights Advocates

Illinois Collections Inc

Privacy Policy

Illinois Collections Inc ("we," "our," or "us") is committed to protecting the privacy of our clients (original creditors), debtors, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information through our website at https://illinoiscollectionsinc.com ("Website") and our services. By accessing or using our Website and services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect and process the following types of information:

1. From Clients (Original Creditors):

Business name and contact details
Authorized representative’s name and contact information
Account information related to endorsed debts

2. From Debtors:

Name
Contact information (email address, phone number, mailing address)
Account details related to their debts

3. Automatically Collected Information:

IP address
Browser type
Device information
Pages visited on our Website

4. Text Messaging Data:

Phone number
Consent to receive text messages
Opt-in and opt-out preferences

How We Use Your Information

We use the information collected for the following purposes:

1. For Clients (Original Creditors):

To manage and provide updates regarding endorsed accounts
To send reports and notifications about collections progress
To comply with contractual and legal obligations

2. For Debtors:

To manage their accounts and provide collections-related services
To send notifications, including payment reminders, status updates, and settlement offers
To verify identity and ensure proper account management

3. For General Users (Website Visitors):

To improve our Website and services based on user behavior and preferences
To comply with legal and regulatory requirements

Text Messaging Consent & Compliance

We take privacy and compliance seriously regarding SMS communications.

Consent Requirement: We collect and store explicit consent from both clients and debtors before sending any text messages.
No Third-Party Sharing: We do not share, sell, rent, or distribute SMS opt-in data or phone numbers with any third parties or affiliate companies for marketing purposes.
Opt-Out Process: Debtors can opt out of receiving text messages at any time by replying STOP to any message they receive from us. For assistance, they can reply HELP or contact us directly.

How We Protect Your Information

We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, or misuse. These measures include:

Secure server technology (SSL encryption)
Restricted access to personal data within our organization
Regular monitoring and updates to security protocols

Sharing Your Information

We do not sell or rent personal information to third parties. However, we may share information under the following circumstances:

With Service Providers: We may share information with trusted third parties who assist in providing our services, such as payment processing, under strict confidentiality agreements.
Legal Requirements: We may disclose personal information if required to comply with applicable laws, regulations, legal processes, or enforceable government requests.

Your Privacy Rights

1. For Clients (Original Creditors):

Request updates or corrections regarding business or account information
Receive reports and updates about endorsed debts

2. For Debtors:

Request access to personal information and updates, subject to identity verification
Withdraw consent for specific communications, including text messages
Request deletion of personal information, subject to legal or contractual obligations

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our Website. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.